Retain Version Currency

Your data is one of your most valuable assets. That’s why you need the latest version of OpenText™ Retain, your unified archiving solution. There are many reasons to upgrade Retain Unified Archiving. Here are the top three:

1. Risk - Deprecated libraries and security vulnerabilities are patched out in the latest version.
2. Ease of upgrading - Avoid time-consuming upgrades in the future by staying current with the latest version.
3. New features – Focused in these top two areas:
1. Indexer Improvement – Retain 23.4 has an upgraded high-performance indexer. SOLR 9 is up to date, supported for long term, and is improved from SOLR 8. We recommend moving here as soon as possible.
2. Security – From connections from users, to databases, to certificate management, to OAuth for Microsoft 365 users, we have made significant security enhancements to Retain.

As you can see, we are dedicated to continuously releasing quality retention software. Curious? Visit our resource page below for everything you need to start your upgrade to Retain Unified Archiving 23.4.

Support

Master your upgrade with the right Support
Maybe you're handling the upgrade on your own but want a little help. Contact our Customer Support team by chat, phone, or service requests. You can also access the Retain Unified Archiving documentation, support forums, patch downloads, and more.

Need some reinforcements? Our Premium Support plan enhances your Business Support with ongoing problem resolution, technical guidance, and strategic support—all from a team of named and dedicated software experts and account managers.

Or if you just need some short-term support, Flexible Credits give you access to upgrade resources, on-site troubleshooting, assessments, and even e-learning.

Contact our Support Representatives to find out how we can support you.

Partner Up to Handle Upgrades

We know you want the latest product innovations but might not want to spend time on upgrades. A software upgrade is not only an opportunity to benefit from the latest product innovation, but also evaluate your long-term strategy for operating the solution either on-premises or cloud.

OpenText Partners are a great resource with comprehensive offerings for Retain Unified Archiving upgrades, they are all certified with extensive skills and many years of proven experience. Contact your current partner if you are looking for Retain Unified Archiving upgrade assistance or find list of partners that we have pre-selected for you here.